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IT Services

 Managed Services

RPM’s Managed Service provides affordable proactive network and systems management, monitoring and end user support for growing businesses. We deliver reliable, secure and consistent service to keep your systems running smoothly and your people productive so you can focus on growing your business.

Our client’s will tell you, we manage and support their servers, network, storage, databases, and all end-user devices (desktop PCs, laptops, mobile devices, etc.); reducing their operating costs and improving their service levels. It is our policy to deliver 100% customer satisfaction; more than a goal, we strive to exceed expectation not just meet the mark.

We can provide a combination of on-site and remote support staff. You only pay for the resources you use. No need to staff a full time resource if you only need a few hours per week are want the comfort of knowing a team of technology experts are immediately available. Our technical experts can handle most support issues remotely saving you time and money. We will provide as much or as little support as you need – serving as a backup to your team and remotely monitoring your network or servers, or we can operate a full-service IT department that works at your facility.

Managed Services

  • End User Support (Help Desk)
  • Email and Account Management
  • AV and Spam Filtering
  • Firewall Security and Intrusion Prevention
  • Network Support and Monitoring
  • System Patching and Updates
  • Database Support
  • Application Support

Key Features

  • Onsite and Remote System Support
  • Core Infrastructure Management
  • End User Support for Remote and Local Users
  • 24x7x365 Network, Systems & Security Monitoring
  • Performance Reporting
  • Remote Management
  • Inventory & Upgrade Management
  • Designated System Engineer Team